Being an Original Equipment Manufacturer (OEM) and a small design consultancy allows McBerns the flexibility along with our in-house knowledge to respond efficiently and effectively to our client’s needs.
Prior to commencement of contract McBerns Will Provide:
Project Management Plan covering aspects such as:
- project delivery schedule,
- staff on project,
- key milestones and hold points,
- identified risks and proposed control measures,
- list of proposed sub-contractors and other external resource inputs etc.
- A project delivery document is signed off by the client and project manager prior to commencement.
Regular, typically weekly, in-house meetings are conducted for specific projects. Each project will have a communication plan in place identifying key project stakeholders, milestones, roles and contact details.
McBerns projects undergo review by the allocated project coordinator and client liaison, a role which is separate to the project manager. All office and site meetings are documented on the McBerns QA register.
McBerns is a corporate member of several industry related organisations and receives regular magazines, journals and industry briefings via print and electronic media. McBerns regularly displays and presents at industry events such as AWA, WIOA and IPWEA seminars and trade shows.
TO BE THE MARKET LEADER IN PROVIDING INNOVATIVE SOLUTIONS TO ODOUR PROBLEMS, MAINTENANCE & SAFETY ISSUES IN THE WATER & SEWERAGE SECTORS. INCORPORATING BEST PRACTICE TECHNOLOGIES AND TECHNIQUES AND USING THE BEST PEOPLE FOR THE JOB!
We want you to know we will go the extra mile to solve your odour, maintenance and safety issues!
SAFETY THROUGH AWARENESS
Being prepared and anticipating problems before they occur.
McBerns continually strives to improve workplace safety, odour management and maintenance services by testing & meeting industry standards. Our staff undertakes regular training to keep them up to date with industry standards and safe at all times. Through our products & services we are striving to keep you safer.
TRUST THROUGH INTEGRITY
Consistent honest, ethical behavior creates trust and credibility.
We want our customers to trust in McBerns, not only to deliver quality products & services. We also want you to know that we will conduct our business with integrity & honesty. This is a core value that builds trust.
RELIABILITY THROUGH CONSISTENCY
Consistently meeting and exceeding customer requirements.
We take pride in every product we produce. At every stage we take care with planning, production, delivery and installation. We want our customers to keep coming back to us because they trust our reliable services and quality products.
RESPECT THROUGH RELATIONSHIPS
Respect is at the heart of every trusting business relationship.
We believe respect allows for enhanced communication which in turn builds trust and positive rapport with staff, customers and suppliers.
INNOVATION THROUGH COMMUNICATION
Developing new ideas and solutions in consultation with our customers.
McBerns strives to produce to best product or solution for our customers and for the industry through communication. We constantly communicate with councils, water authorities, consulting engineers and suppliers. This enables us to implement design improvements to our products and services, providing innovative industry solutions.